If the delivered product is different from the ordered product, or if it is dirty or damaged, etc., we will exchange it for a good ordered product or return it (refund). (If there is no stock available for exchange, we will refund your money.) We will cover the shipping costs for returning and re-shipping the product.

Please exchange or return the product within 8 days of receiving the product . Please note that we cannot accept any inquiries or returns after 8 days from receiving the product.

Refunds for returned items will be processed within one week after we receive the item.

In the case of return or exchange, please contact us using the contact information below. We will respond as necessary after inquiring about the reason for return or exchange.

・About returning products

・About product exchange