Returns & Exchanges

If you receive an item that is different from your original order, or if the product is damaged, stained, or defective, we will gladly offer an exchange for the correct item or a full refund.
(If a replacement item is unavailable, we will proceed with a refund instead.)

In such cases, all shipping costs for the return and replacement will be covered by us.

 

Returns or exchanges must be requested within 8 days of receiving your order.
We kindly ask for your understanding that we are unable to accept any requests made after this period.

Refunds will be processed within 7 business days of receiving the returned item.

 

Before returning any item, please contact us using the details below.
We will assist you case by case after confirming the reason for your request.