Legal Notice

SellerMELETY
OperatorYohei Onishi
AddressKuwano Building 2F, 6-23-4 Jingumae, Shibuya-ku, Tokyo, Japan
Contactinfo@melety.com
Phone+81-90-2483-7492
Product PricesAll prices listed on this website include consumption tax.
Shipping FeesShipping fees vary by destination and by the type and total weight of the items.

Within Japan
• Standard items (apparel, small goods): flat rate ¥1,300 incl. tax
• Fragile / bulky items (ceramics, lacquerware): flat rate ¥1,600 incl. tax

United States
• Total weight up to 3 kg: ¥21,000 incl. tax
• Total weight over 3 kg: ¥30,000 incl. tax

Other countries and regions
• Standard items: ¥7,500 up to 3 kg / ¥12,000 over 3 kg, incl. tax
• Fragile / bulky items: ¥12,000 up to 3 kg / ¥18,000 over 3 kg, incl. tax

Please note: some items (perfumes, aroma products and bath products) can be shipped within Japan only, due to transport restrictions.
The exact shipping fee is displayed at checkout once you enter your delivery address.
(Updated September 8, 2026)
Payment MethodsCredit card payment only (processed via external payment provider).
Additional FeesShipping fees.
For international orders, import duties, taxes and customs fees may be charged by the destination country. These are not included in the shipping fee and are the customer's responsibility.
Delivery TimeIf the item is in stock, we aim to ship it within approximately 3 days of the order date.
Within Japan, delivery normally takes 1 to 2 weeks from the order date.
For international destinations, delivery normally takes 2 to 4 weeks from the order date, depending on customs clearance.
Some items (perfumes, aroma products and bath products) can be shipped within Japan only, due to transport restrictions.
ReturnsFor incorrect items or damage, we will exchange the product with shipping covered by us.
Please contact us within 8 days of receiving the item for returns.
Product SpecificationsColors may differ slightly from on-screen appearance.
Specifications are subject to change without notice.